We're sorry to hear you've had an issue with your journey. At eDreams we’re committed to ensuring your satisfaction.
In case you’d like to make a complaint about a specific train provider, it's best to contact them directly. You can find their contact details on their website.
- Renfe: https://renfe.com
- Iryo: https://iryo.eu
- Trenitalia: https://www.trenitalia.com/
- Italo: https://italotreno.com
- SNCF: https://www.sncf-connect.com/
- Eurostar: https://www.eurostar.com/
- OUIGO: https://www.ouigo.com/
If your complaint is about our services, such as a booking error or an issue with our website, please fill in the form you can find on this website. This ensures your feedback reaches the right team, and we'll get back to you as soon as possible.